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De Gemeente Tilburg stond voor de uitdaging dat haar 2.000 medewerkers regelmatig vragen stelden aan de HR-afdeling. Dit vergde veel capaciteit, maar door de vergrijzing en de krapte op de arbeidsmarkt werd het steeds moeilijker om hierop in te spelen. Om dit op te lossen, ging de gemeente op zoek naar innovatieve AI-oplossingen.
With a huge customer base, this water company is one of the largest suppliers in the Netherlands. How can you serve so many customers in the right way? Together with them, Y.Digital looked at the opportunities for automatic call routing so that customers always get to speak to the right person.
Achieving a better employee experience by making one of the biggest uses of time more efficient; searching for information.
Customer case
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Are you ready for a large scale implementation? Or maybe you want to start small and get your feet wet with AI? Y.digital helps you attain your ambition regardless of their size.
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