Security

At Y.digital, securing your data is the top priority. With our advanced AI platform Ally™, we not only provide high-quality solutions for customer contact, but also for employees

At Y.digital, securing your data is the top priority. With our advanced AI platform Ally™, we not only provide high-quality solutions for customer contact (including chatbots & voice assistants) but also for employees (response suggestions, automatic summarization, intelligence, search functions, translations). We don't just do this, we meet the highest standards for information security. We design and build AI solutions that comply with all laws, regulations and internal compliance guidelines. Not only because we have to, but because we also think it's important.
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ISO 27001 certified

Y.digital is ISO 27001 certified so customers can use our Ally™ AI platform with confidence. And we comply with all legal NL and EU rules.

Safety measures

These are the security measures that have been implemented within the Ally™ environment to keep your own data safe.
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Operational measures

We have taken relevant workplace measures to secure and restrict access to your environment.
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Safety measures

These are the security measures that have been implemented within the Ally™ environment to keep your own data safe

Credit card mockups

GDPR

GDPR compliance ensures that we treat personal information transparently, securely, and with respect for individuals' rights.

Encryption at rest and in transit

Encryption prevents unauthorised access to sensitive data. It protects information even if physical devices are stolen or intercepted during transmission.

Activity log

In activity logs, we keep track of who accessed which part of Ally™, to detect irregularities, resolve issues, and investigate security incidents.

Operational measures

We have taken relevant workplace measures to secure and restrict access to your environment.

Deployment in Kubernetes clusters

Kubernetes offers security features such as role-based access control (RBAC), network policies, and secret management. IP whitelisting restricts access to trusted sources, reducing the risk of attacks.

Hosting in the EU

Hosting data locally (e.g. in the Netherlands or Germany) ensures compliance with EU regulations, reduces delays and offers better data sovereignty. It also minimizes exposure to legal risks associated with data transfers outside the EU.

On-premises hosting possible

On-premises hosting provides direct control over infrastructure, data, and security. It's suitable for customers with specific compliance requirements or sensitive data.

Isolated data storage

Isolation increases security by preventing data breaches, unauthorized access, and accidental data mixing. It ensures that sensitive information remains confidential and protected.

Vulnerability scans

By proactively managing security risks related to container images, vulnerability scans reduce the chances of successful attacks and potential data breaches.

AI-specific measures

The core of our tendering software is based on AI technology. This requires specific policies and measures to ensure that our solution is secure, honest and reliable.

AI Act

The AI Act was passed by the European Parliament and regulates and controls the development of artificial intelligence (AI) in the European Union. The AI Act introduces requirements for both organizations and developers of AI systems to contribute to reliable AI to protect citizens' rights and freedoms.

Integrity by Design

Integrity is a guiding principle in our system design. We ensure the integrity of the output and the process of how this output is calculated. Integrity includes criteria of trust, reliability, auditability, availability, compliance, control, and safety of systems. This is our approach to delivering explainable AI.

Extra downloads & information

ISO 27001 certificaat
‍Service Level Agreement (SLA)

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