Or see our Digital Compliance, Digital Operations solutions
Smart Voice Assistants
Challenge: In the emerging conversational economy we help clients creating customer value with voice. From defining the strategy to designing and developing premium conversational experiences. Deployment via call-centers or third party apps like the Google Assistant or Amazon Alexa. We even build your own company voice app.
Solution: An AI powered voice assistant, based on world class natural language processing and understanding. Supporting smart automated conversations and intelligent processes for information or transactions. In any step of the customer journey.
Smart Regulatory Assistant
Challenge: for the clean up of environmental waste cost need to be calculated over decades of contracts and concessions. This is complex and above all time consuming. Can you build a scalable and reliable solution?
Solution: a processing pipeline containing AI-enhanced OCR for high quality data capture, domain specific annotations and graph database to find patterns, tag due diligence topics and concepts.
Intelligent & versatile chatbot (Insurance)
Challenge: support a wide range of insurance questions in context intelligently. Condition: reduce cost while increasing service level and customer satisfaction
Solution: a conversational chatbot where the customer starts the conversation and the bot can grasp one or more intents in context and guide the customer dynamically (shortest path) through the matter at hand and to a solution. The bot supports hand-overs and becomes more sophisticated whilst using it.
Other Solutions that you may like:
Digital Compliance is all about the automated assessment and processing of transactions in accordance with one or more ‘control frameworks’ such as Terms & Conditions, Business Rules, Laws & Regulations.
Digital Ops. is all about leveraging or redesigning operational processes through the use of analytics and a range of digital technologies. The starting point is always the ideal situation to be competitive and required output.
Digital Commerce enables customers to purchase goods and services through an interactive and self-service experience. It includes the people, processes and technologies to execute the offering of developing content.
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